FREQUENTLY ASKED QUESTIONS

1. How can I place an order?

Begin by selecting your desired style on the product's page. Hit the “Add To Cart” button and then follow the straightforward steps to finalize your purchase. Once confirmed, we'll set things in motion and notify you once your order ships!

2. What’s the usual shipping time for orders?

Domestically, expect your order to ship in 7 to 15 business days. For our international fans, please account for an additional 1 to 2 weeks in transit.

3. My tracking number seems to be inactive. What should I do?

Don't fret! It can take up to 1-2 days for tracking numbers to be recognized in the carrier's system. If you still encounter issues after a few days, it's best to reach out to the shipping carrier directly.

4. My order seems to be delayed. How can I get assistance?

If your order hasn't shown up after 10 business days (for our local fans) or 20 business days (for our international supporters), please get in touch with our Sportsify team. We're here to help!

5. What payment methods are available?

We're flexible! You can use Visa, Mastercard, or even Paypal for your purchases.

6. When will my card get charged?

Your card will be charged immediately after your order is confirmed successfully.

7. Is my personal information safe with you?

Absolutely. At Sportsify, we uphold the strictest industry standards to safeguard your personal details. During payment, your credit card info is encrypted with secure socket layer (SSL) technology, a gold standard in online payment security. Rest assured, your card details are only for the transaction and aren't stored beyond that.